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Privacy Policy

Privacy Policy

Last updated: December 2024

1. Introduction

SRMD Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, address)
  • Business information (company name, business type)
  • Order and delivery preferences
  • Payment information
  • Communication preferences
2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information for various purposes:

  • Providing and maintaining our dairy products distribution services
  • Processing orders and managing deliveries
  • Communicating with you about services and updates
  • Improving our website and services
  • Complying with legal obligations
  • Marketing and promotional purposes (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service providers who assist in our operations
  • Legal requirements and law enforcement
  • Business transfers or mergers
  • Protection of rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review your data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

info@srmddin.com

+91 9964125427

1st floor, Harinath Reddy Building, Basavanapura Main Road, 3rd Cross Near Krishna Theatre, KR Puram, Bangalore, B.B.M.P East, Karnataka-560036